This Compliance Services Agreement is entered into by and between the Customer and Transportadmin.com, a d/b/a of Naviline Freight Services LLC, with a principal place of business at 5006 Lenker Street, Suite 101, Mechanicsburg, Pennsylvania 17050 (“Service Provider”). Customer and Service Provider may be referred to individually as a “Party” and collectively as the “Parties.”
Customer engages Service Provider to perform transportation compliance services, including but not limited to USDOT registration, BOC-3 filing, 2290 filing, UCR registration, operating authority support, driver qualification file management, drug and alcohol program setup and administration, supervisor training, ELD-related solutions, factoring referral, and fuel card facilitation. Service Provider may engage subcontractors or consultants to carry out any portion of the services.
The Parties understand and agree that Transportadmin.com is an independent third-party compliance service provider. It is not affiliated with, endorsed by, or regulated by the U.S. Department of Transportation or any government agency. The services offered are private administrative assistance services designed to support regulatory compliance but do not constitute legal or governmental action.
Customer support is available during regular business hours, Monday through Friday, from 9:30 AM to 5:00 PM Eastern Time. Service Provider shall make reasonable efforts to respond to inquiries and assist Customer in a timely and professional manner.
Customer agrees to pay all applicable service fees as quoted or agreed at the time of engagement. All payments shall be processed by a third-party payment processor selected by Service Provider. Customer acknowledges that Service Provider does not store or access Customer’s credit card information. Customer authorizes Service Provider to charge the credit card provided for all fees and related expenses under this Agreement. This authorization remains valid for the term of the Agreement and any renewal periods unless revoked in writing. Customer affirms that they are an authorized user of the payment method provided and agrees to notify Service Provider of any changes or expiration.
This Agreement shall automatically renew for successive one-year terms unless either Party provides written notice of non-renewal at least thirty (30) days before the end of the current term. Upon renewal, Service Provider may adjust the applicable fees at its discretion. Customer agrees that the credit card on file will be automatically charged upon each renewal for the applicable fees related to Random Drug Testing Consortium, BOC-3 filing, UCR registration, and 2290 filing services.
Service Provider will perform its duties in a professional and workmanlike manner consistent with generally accepted industry standards. However, Service Provider does not guarantee any specific outcome or result, including government approvals or filings. Customer’s exclusive remedy for any nonconforming service shall be either the re-performance of the services or a refund of applicable fees.
First-time drug testing customers are required to establish an account for drug testing services, which may take up to 15 days to complete. The customer agrees that, in order to expedite the scheduling of a drug test before the account is fully set up, TransportAdmin.com may use a temporary or internal account to schedule the test. Once the customer’s account has been created, TransportAdmin.com will promptly update the account information accordingly.
During the term of this Agreement, either Party may disclose certain confidential or proprietary information to the other. Each Party agrees to use reasonable care to protect such information and not disclose it to any third party without proper authorization. These confidentiality obligations shall survive for one (1) year following the termination or expiration of this Agreement.
Service Provider shall not be liable for any incidental, consequential, indirect, special, or punitive damages, whether arising in contract, tort, or otherwise. In no event shall Service Provider’s total liability exceed the total fees paid by Customer in the six (6) months preceding the event giving rise to the claim. Any claim arising under this Agreement must be brought within one (1) month of the date such claim accrues.
If Service Provider incurs legal fees, collection costs, or other related expenses in enforcing the terms of this Agreement or collecting unpaid amounts, Customer agrees to reimburse all such reasonable costs.
Service Provider shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to natural disasters, power outages, labor disputes, acts of God, pandemics, or actions by governmental authorities.
This Agreement shall commence on the date of execution or purchase and shall remain in effect until terminated in accordance with the terms herein. Either Party may terminate this Agreement in the event of a material breach by the other Party, provided written notice is given and such breach is not cured within ninety (90) days of notice.
This Agreement shall be governed by the laws of the Commonwealth of Pennsylvania. Any disputes arising under or related to this Agreement shall be resolved exclusively in the state or federal courts located in Cumberland County, Pennsylvania.
This document represents the entire understanding between the Parties with respect to the subject matter and supersedes all prior agreements or representations, whether written or oral. No amendment or modification shall be valid unless made in writing and signed by both Parties. No waiver of any right or term shall be effective unless in writing.
Contact: Support@Transportadmin.com
Phone Number: 717-790-6229.